Crafted with Care, Supported for Life

Our commitment doesn’t end at delivery—it continues with lifetime support.

At Nova Facet, each piece is created exclusively for you. As all jewelry is made-to-order, we do not accept returns. This allows us to maintain a high level of craftsmanship and personalization.
However, your satisfaction remains our priority. In the rare case of damage during delivery or any quality concerns, we offer replacement or exchange support after careful evaluation.
We also provide lifetime repair support, ensuring your jewelry continues to shine for years to come.
To help you maintain your piece, every order includes a premium Nova Facet microfiber cloth, designed for easy and safe cleaning. We recommend avoiding harsh chemicals and storing your jewelry in a dry, secure place.